CBSE Board Class 12 Business Studies Previous Year Question Papers 2010

PREVIOUS QUESTION PAPER 
BUSINESS STUDIES
CLASS XII
MAX MARKS:100        TIME : 3 hours
General Instructions:-
1. Answers to questions carrying 2-3 marks should not exceed 30-40 words.
2. Answers to questions carrying 4-5 marks should not exceed 60-80 words.
3. Answers to questions carrying 6 marks should not exceed 100 words.
4. Attempt all parts of a question together. 

1 Briefly explain ‘Management as a Process’ 2

2 Classify business environment into two major categories and give one example
of each.2

3 Ramesh, a supervisor in a factory always expects that his subordinates should
obey him.  He is not prepared to listen to any suggestion made by workers.  Do
you think this quality of Ramesh will help him to become a good leader?  Why?2

4 What is meant by ‘Marketing Research’? 2

5 Differentiate between radio and TV as media of advertising on any two basis. 2

6 Your grandfather has retired as the Director of manufacturing Co.  At what level
of management was he working?  What functions do you think he was
performing at that level?  State any two.3

7 What is meant by ‘Directing as a function of management? 3

8 Explain ‘Esteem needs’ of an employee. 3

9 Explain ‘Personal interaction’ and ‘two way communication’ as characteristics
of Personal selling.3

10 Bajaj Auto wants to promote its sales in the market.  Suggest any three sales
promotion techniques for the purpose.3

11 How are principles of ‘Scalar Chain’ and ‘unity of command’ useful to
management?  Explain briefly.4

12 In an electrical goods manufacturing company, there are four main
activities Marketing, Production, Finance and Personnel. The General
Manager is planning to structure the organization.  Which type of
organization structure should he adopt and why?  Give two reasons.4

13 Name the basic methods of wage payment.  State any three advantages of
each.4

14 What is meant by ‘Capital market’?  Describe its nature.  4

15 Distinguish between the features of NSEI and OTCEI on the basis of size,
securities traded, settlement and objectives.4

16 What is the meaning of Management as an Art?  Briefly describe any
three of its features.5

17  Explain briefly five ways in which Indian-managers are responding to
changes in the business environment.5

18  How are the planning and controlling functions of management interrelated?  Explain briefly.5

19  Explain briefly any five factors, which may influence the amount of
working capital needed in a business enterprise.5

20 The Directors of a manufacturing company are thinking of issuing Rs. 20
lacs additional debentures for expansion of their production capacity. 
This will lead to an increase in debt equity ratio from 2:1 to 3:1.  What
are the risks involved in it?  What factors other than risk do you think the
directors should keep in view before taking the decision?5
 
21 ‘Defining organisational objectives’ is the first step in the process of
planning.  Explain the other steps of this process.6
OR
Explain in brief any six limitations of the planning function of
management.

22 Define the terms ‘Responsibility’, ‘Authority’ and ‘Accountability’.6


23.What is the meaning of formal organization?  State any four features of
formal organization. 23 Explain briefly ‘Job-rotation’, Vestibule training’ and ‘Apprenticeship
programme’ as methods of employee training.6
OR
Explain ‘Profit-sharing, ‘Co-partnership’ and ‘Bonus’ as monetary
incentives for employees in an organization.6

24 Explain any three factors to be considered in connection with pricing
decision of a product?
OR
Explain briefly the factors to be kept in view while taking a decision on
the channels of distribution of any product.6

25 State any six-consumer rights, which are recognized in the interest of
consumers.
OR
State the responsibilities of consumers to safeguard their interest.6